CLUES SA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [*Clues.com.sa] (the “Site”) and use our WhatsApp automation services (the “Services”).
By accessing the Site or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services immediately.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
When you register for our Services, contact us, or otherwise interact with our Site, we may collect personal information, such as:
Name
Email address
Phone number
Billing and payment details
1.2. Usage Data
We may collect information about your interactions with our Services, including:
IP address
Device type
Browser type
Operating system
Time and date of access
Pages visited
1.3. WhatsApp Data
When you use our automation services, we may process:
WhatsApp account information (e.g., phone numbers, chat metadata)
Message content, if applicable (subject to encryption protocols and limitations of WhatsApp).
We do not store WhatsApp messages unless explicitly required for troubleshooting or agreed upon for specific services.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our Services.
Respond to inquiries, troubleshoot issues, and provide customer support.
Process payments and manage billing.
Improve the Site and Services through analytics.
Ensure compliance with applicable laws and terms of service.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following scenarios:
3.1. Service Providers
We may share information with third-party vendors to facilitate our Services, such as payment processors, hosting providers, or analytics tools.
3.2. Compliance with Legal Obligations
We may disclose your information if required to do so by law or in response to valid legal requests.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Rights
Depending on your jurisdiction, you may have the following rights:
4.1. Access and Correction
You may request access to or correction of your personal data.
4.2. Data Deletion
You can request that we delete your personal data, subject to legal and operational constraints.
4.3. Opt-Out of Marketing
You can opt-out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
4.4. Data Portability
You may request a copy of your data in a structured, machine-readable format.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet or storage system is completely secure. By using our Services, you acknowledge that you do so at your own risk.
6. Third-Party Services
Our Site may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies before providing any personal data.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Disclaimer and Limitation of Liability
9.1. WhatsApp Terms of Service
You are solely responsible for complying with WhatsApp’s terms of service and applicable laws when using our automation services.
9.2. Data Ownership
You retain full responsibility for the data you process through our Services. We disclaim liability for unauthorized use, data loss, or breaches resulting from your actions.
9.3. No Warranties
While we strive to provide a secure and functional service, we make no warranties regarding uninterrupted access, security, or fitness for a particular purpose.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the most recent revisions. Continued use of the Site or Services constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
our contact page [ https://wts.however.me/contact ]
Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Consult a qualified attorney to ensure compliance with all relevant laws and regulations.